Who Are We?
At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.
Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to redefine waste management practices and shape a greener world.
At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come.
Now let us tell you about the role:
This role will plan, organise, and manage the daily work of the office and the collection drivers and associated system data input. To support the Service Leadership team in a positive and proactive manner. To ensure all tasks are completed in line with the companies Health and Safety Policy and in a Profitable manner. To ensure B&M Waste provide a best in class service to our customer base.
Main Tasks and Activities:
• Prioritise work schedules to maximise efficiency.
• Enforce road traffic legislation and oversee day-to-day driver activities.
• Utilise Power BI reports for standards management.
• Conduct driver appraisals and assist in new driver inductions.
• Optimise overtime, ensuring adherence to start times and tracker activity.
• Respond promptly to customer inquiries and proactively investigate missed collections.
• Log and resolve customer complaints using CRM.
• Conduct daily route debriefs and address noted issues promptly.
• Arrange site surveys for accidents or near misses.
• Ensure drivers perform pre and post-shift vehicle checks.
• Accurately record customer weights and investigate weighing defects.
• Sign off new contracts, ensuring feasibility and location compatibility.
• Charge customers for extra waste collected using vehicle cameras and cross-checking AMCS.
• Keep the Depot Customer Hotlist updated and communicate service issues promptly.
• Perform any other reasonable tasks as required.
Skills and Experience:
• Strong leadership skills.
• Customer service expertise.
• Extensive knowledge of the waste industry.
• Competency in Microsoft applications.
• Knowledge of Tachograph legislation.
• Valid driving license.
Personal Profile:
• Tenacious, resilient, and flexible.
• Diligent team player with leadership capabilities.
• Able to work both independently and collaboratively.
The bigger group: Beauparc
Beauparc, a dynamic and forward-thinking environmental services company, is at the forefront of innovative waste management and recycling solutions. Operating on a global scale, Beauparc is committed to making a positive impact on the environment, promoting sustainability, and driving change within the industry.
Operating across Ireland, the UK, and other countries, Beauparc is dedicated to shaping a greener future through responsible resource management and sustainability. Join us to make a positive impact on the environment.